The Beta version of the SCUF Valor Pro Companion App is now available for players looking to customize and fine-tune their controller experience. Designed to help you get the most out of your SCUF Valor Pro, the app is available to download directly from the Microsoft Store on both PC (available here) and Xbox.
While the companion app does not currently support Valor Pro Wired, support for this product is coming soon.
As we continue testing the SCUF Valor Pro Companion App in Beta, we’ve identified several known issues that may impact your experience. Our team is actively working on fixes and improvements. Check the list below to view these issues along with available workarounds and troubleshooting steps.
If you have any additional feedback, please include it a reply to our ongoing feedback thread over on Reddit. Your feedback will help drive our improvements to future versions of the app.
Connectivity & Firmware
Why isn’t my controller being recognized in the app on PC?
If the app doesn’t detect your controller, try navigating with the controller itself instead of a mouse. This usually restores functionality and lets you continue.
What should I do if a firmware update cancels or fails?
Restart the app, then retry the update without leaving the app during the process. Stepping away mid-update is the most common cause of cancellations.
Why doesn’t the Controllers screen show the latest firmware version?
Sometimes the firmware panel lags behind. You can double-check the correct version under Settings to confirm your controller is up to date.
Configuration & Profiles
Why doesn’t the Configuration screen display my current settings?
Always make sure to save any changes before exiting. Without saving, your new settings may not display correctly when you reopen the app.
What happens when I press “Restore Defaults”?
Selecting Restore Defaults resets all profiles, not just the one you’re viewing. Keep this in mind if you only intended to adjust a single setup.
Why does profile navigation feel reversed when I have two controllers connected?
When cycling through profiles, the navigation order can feel counterintuitive. Use the d-pad or left stick to move more deliberately into submenus.
UI & Controls
How do I know if my slider selection is active?
Move the slider to confirm its selection. Once adjusted, the app will register it as active.
Why does setting deadzone values to 100% cause issues?
Avoid maxing out deadzone sliders. At 100%, inputs may not register correctly. If this happens, restore defaults to return to stable performance.
How do I edit graphs more precisely?
Enter graph editing with the d-pad or left stick, then move points individually. This ensures adjustments are captured as intended.
Why does hovering with my mouse change vibration graphs on PC?
Mouse hover can unintentionally alter vibration curves. For more stable editing, we recommend navigating with the controller instead.
General App Behavior
Why does switching away from the app cause an infinite load?
Keep the app in focus until the profile screen has fully loaded. Switching away interrupts the process and can cause endless loading.
What if calibration cancels when I press the X button?
If calibration is canceled, simply restart the process. The app will reset calibration normally.
Why do the arrows disappear on the Auto-Shutoff timer?
Sometimes the visual arrows vanish, but the timer adjustment still works as intended. You can continue adjusting without issue.
A Note on Other Issues
This list covers the issues we’ve already identified and are working to address. If you experience a problem not listed here, please leave detailed feedback on our feedback thread on Reddit — your feedback helps us improve the app for everyone. Be the first to hear more about future updates by following SCUF on X, Facebook, Instagram, YouTube, Twitch, or Snapchat